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The purpose of a
resume is to gain an interview. Its purpose is not to gain a job
by including all of one's background and experiences. Candidates
should focus on highlighting the strongest parts of their background
through the resume. It is your advertising and promotional
material. You are the advertising company, and the products you
are marketing are your skills, background, experiences, future,
education, personality, and willingness to work.
In most cases your
resume, accompanied by a cover or prospecting letter, will be your
introduction to an employer. Your introduction should reflect you in the
best possible light.
You will need to do a
self-analysis of your skills, goals, interests, strengths, weaknesses,
experiences, activities, and geographical preferences before you start
your resume. It will help you with the clarity and focus of your
document.
IDENTIFYING INFORMATION
This section
allows the employer to contact you for an interview. Your full name
should be listed at the top of the resume. Your present and permanent
addresses should be in a prominent position at the top of your resume.
The permanent address is important as a talking point with an employer.
Someone at your permanent address should always know how the employer
can contact you. Make it easy for the prospective employer to
contact you.
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Sample: |
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THOMAS
J. MARTIN |
|
Present Address:
tmartin@iastate.edu |
Permanent Address: |
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105 South Maple
|
R.R. 1, Box 64 |
| Ames,
IA 50010 |
Sioux
City, IA 51107 |
| (515)
555-3116 |
(712)
555-1408 |
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CAREER
OBJECTIVE
The objective expresses your employment goal in one or two succinct
phrases. It should answer the question, "What do I want to do?"
Omit pronouns such as "I" or "me".
TOO GENERAL
To obtain a position in management for a large financial institution.
SPECIFIC
To obtain a finance-related position in a commercial bank or trust
company.
TOO DIVERSE
To obtain an internship in marketing or human resources.
SPECIFIC
To obtain a position in auditing with a public accounting firm.
Other Examples
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To obtain a position
in a management training program with special interest in human
resources administration and management.
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To obtain a
programmer analyst position, having responsibilities for program
design, coding, testing and documentation.
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To obtain a
management position in a Human Resource Department of a health-care
facility. Interests include employee relations, in-service training
and employee motivational programs.
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To obtain a
position in a corporate public relations department. Skills include
editing, copywriting, preparing news releases and coordination of a
company publications.
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To obtain a
position in insurance underwriting requiring strong analytical
skills, proven ability to learn quickly and apply knowledge
effectively.
-
To obtain a position
in production management within a private or corporate manufacturing
firm.
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Education
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List colleges from
which you have received degrees. List in reverse chronological
order.
-
You may list
coursework only if necessary to fill your resume. Use course
titles, not course numbers.
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List other
educational experiences such as: special workshops, certificates,
etc.
-
Do not list your
high school education.
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Include your grade
point average in this section either by major or just your overall.
Include the grading scale with the same # number of decimal points.
i.e. 3.0/4.0 or 3.54/4.00.
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Abbreviating your
degree is acceptable as long as the abbreviation is the universal
standard for that degree (B.A., B.S., M.S., Ph.D., etc.).
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If you are sending
out your resume before your actual date of graduation, there is no
need to say "expected date of graduation". Simply list the date next
to your degree.
Samples:
Iowa State University, Ames, Iowa
Bachelor of Science, May 20__
Major: Finance, Minor: Statistics
GPA: 3.50/4.00
Iowa State University, Ames, Iowa
Bachelor of Science, December 20__
Major: Logistics and Supply Chain Management
Major GPA: 3.4/4.0, Cumulative GPA: 3.0/4.0
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Experience
Employers weigh a number of factors when screening resumes, but two of
the more important items are your academic credentials and work
experience. For this reason, you should put the Experience section of
your resume immediately after the Education section.
Full-time employment,
internships/co-ops, work-study, summer positions and part-time jobs can
provide experience for inclusion in your resume. Volunteer positions and
leadership roles are also good choices for this section. If
you have career-related experience (it can be paid or
volunteer) you should excerpt these experiences out of historical
context and put them under the heading of Career Related Experience.
Begin with your job
title and dates on the first line. On the next line, list the place of
employment and city/state it is located in. If your place of employment
is more impressive than your job title, list it first. Choose one format
and keep it consistent throughout the Experience section.
Use concise phrases
headed with action verbs to describe your job duties and the skills you
developed or refined. Quantify your accomplishments and responsibilities
if possible. Pay particular attention to the number of people you
supervised, the number of dollars you handled and the increases in
productivity which resulted from your efforts.
Use the appropriate tense for current
employment and past tense for previous employment.
Action Verbs
Samples:
- IOWA STATE UNIVERSITY, Dept. of
Athletics, Ames, IA
- Marketing Intern,
May-August 20__
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Contacted prospective season ticket owners for sales
and focus group meetings
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Assembled and sent customer survey/questionaire
to over 1000 clients
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Compiled survey results and produced survey report
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Utilized survey results to help
develop new sales promotions which were fully implemented
Teaching Assistant, August 20__ to May
20__
Iowa State University, Computer Science Dept., Ames, IA 50010
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Handled grading of homework,
programs and exams
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Proctored exams, recorded scores and
aided in preparing exams
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Debugged programs and answered
questions for students in both help rooms and office environments
Courtesy Counter Clerk, August 20__ -
Present
HY-VEE FOOD STORES, Ames, Iowa
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Train and supervise five part-time
employees
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Resolve customer complaints
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Balance cash drawers
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Manage customer service counter
ZALES JEWELRY COMPANY, Marshalltown,
IA
Salesperson, June-August 20__
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Displayed and sold jewelry and
watches
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Advised customers on quality, cuts
and value of jewelry
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Informed customers of various grades
of watch movements and type of servicing offered by manufacturer
- Achieved sales quota for 6
consecutive months
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LEADERSHIP
If these activities are Career-Related Experiences, you might consider
moving them to that section of your resume. If you were an editor
of the Iowa State Daily, held an elected office on the business council
or were instrumental in the organization of some component of VEISHEA,
then you should record this in your resume.
We suggest you omit
activities of a religious or political nature when possible, but this is
a personal choice.
Samples:
-
Gerdin Business Council, Vice
President, Spring 2006-2007
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Gerdin Citizenship Program,
Fellowship Leader, Fall 2007
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Society for Human Resource
Management, Spring 2008
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Gerdin Off-Campus Student
Organization, Social Chairperson
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Gerdin Business/LAS Career Fair
Ambassador
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Gerdin Intramural Basketball,
Participant
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Conversational English Tutor
for international students
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ADDITIONAL
Elements
Special Skills and Training
You may have special skills and/or training in addition to your
education or work experience that could appeal to an employer. The
ability to speak a foreign language, conduct research, and utilize
specialized computer programs could be of interest to a prospective
employer.
Samples:
-
Programming experience in COBOL, Java, C#
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Knowledge of the following software: Turbo Tax, Quicken, Quick Books,
Illustrator, Photoshop
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Fluency in Mandarin and English
Computer Skills
- Example for MIS majors:
- Operating Systems: UNIX, Linux,
Windows XP
- Languages: COBOL, Java, C#, SQL
- Software: Microsoft Word, Excel,
PowerPoint, Access, HTML
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- Example for other majors:
- Computer skills: Microsoft Word,
PowerPoint, Excel, Access
Professional Memberships
Samples:
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Society for
Human Resource Management (SHRM)
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Society of
Certified Public Accountants (SCPA)
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Association for
Operations Management (APICS)
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Institute of
Supply Management (ISM)
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American Marketing Association
(AMA)
Honors/Awards
Samples:
-
Dean's List, Fall, 20__
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Cardinal Key, 20__
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Gerdin Citizenship Program, 20__
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University Honors Program, 20__
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Carver Scholar, 20__
Projects
Briefly describe any projects executed through courses or clubs.
-
Developed database for inventory
of automotive parts store utilizing SQL.
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Organized local 5K to benefit area
Boys and Girls Club.
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QUICK TIPS/SUGGESTIONS FOR THE RESUME
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Do not include height, weight, health status,
marital status, or religious beliefs.
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Never list expected salary on a resume.
This discussion should take place when the employer broaches the
subject.
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Your resume should be limited to one page if
possible. If you have professional work experience in your
background it may warrant a second page.
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Experiment with the formatting and arrangement of
headers, lines, margin and text to find the best total appearance.
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It is not advisable to use the first person
pronoun unless the text does not make sense without it. Since you
are writing about yourself, verbs will imply "I" as the subject of
your sentences.
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Utilize, but do not rely on spell and grammar
check. Proofreading is necessary.
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Before you circulate your resume, have a
professional critique your resume.
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Resumes should be reproduced on 8-1/2 by 11-inch
resume paper. A white or ivory color is best.
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