|
Experience |
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Teaching Experience |
|
7/04 - Present |
Associate Professor
of Operations and Supply Chain Management, Iowa State University
College of Business, Ames, Iowa. |
|
1/98 -6/04 |
Assistant
Professor of Operations Management, Iowa State University College of Business, Ames, Iowa. |
|
6/92 - 1/98 |
Teaching Assistant/Lecturer, 8 Semesters, University of Wisconsin-Madison School of
Business, Madison, Wisconsin. |
|
9/94 - 5/96 |
Project Assistant to Professor Urban Wemmerlöv, 4 Semesters, Erdman Center for
Manufacturing and Technology Management, University of Wisconsin-Madison School of
Business, Madison, Wisconsin. |
|
9/90 - 1/97 |
Teaching Assistant/Discussion Leader, 5 Semesters, University of Wisconsin-Madison School
of Business, Madison, Wisconsin. |
|
9/87 - 5/89 |
Economics Tutor, Moorhead State University, Moorhead, Minnesota. |
|
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|
Business Experience |
|
1/83 -
8/89 |
Owner/Operator
of Dan's Service and Repair, Fargo, North Dakota. Performed all functions necessary for
operation of automobile repair business. Total rework rate was less than 1% of total
service dollars sold. |
|
3/86 - 2/87 |
Office/Clerical Assistant for Fargo Implement Co., Division of Deere and Co., Fargo, North
Dakota. Responsible for daily balancing of cash register, making bank deposits, notifying
customers of warranty expiration deadlines, and investigation and correction of customer
account errors for two locations. Assisted Office Manager with accounts payable and
receivable, and customer billing. Started development of a safety program for all
chemicals used in the service department as per new OSHA regulations. Involved collecting
Material Safety Data Sheets, performing safety inspections, and correct labeling of
hazardous areas. |
|
6/79 - 3/86 |
Diesel Technician, Fargo Implement Co., Division of Deere and Co., Fargo, North Dakota.
Diagnosed, tested, serviced, and repaired John Deere agricultural equipment. Handled cost
estimation, part ordering, new equipment setup, used equipment reconditioning, and minor
welding. Achieved a rework rate of less than 1% of total service dollars sold. Achieved an
average repair time equal to 95% of flat rate repair times. Trained in fuel injection
repair. Served as backup for main fuel injection repair person.
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