Education
PhD, Management Science (Information Systems concentration), University of Texas at Dallas, 2005
MS, Computer Science, University of Louisiana at Lafayette, 2000
MBA, University of Louisiana at Lafayette, 2000

Expertise
Business Intelligence/analytics, Data Quality, Data Integration
Diffusion of Technological Innovations
Software Economics
Software Project Management

Professional Activities
Dr. Jiang joined the Information Systems faculty at Iowa State University in 2008. Before that, he taught Computer Information Systems courses for three years at the University of North Alabama. Before joining academia, Dr. Jiang had more than six years' industry experience in China and the U.S., encompassing international trade, management, and software development.
Dr. Jiang's research focuses on the use of data to support decision-making, the projection of diffusion trajectories for single and multi-generation products, the impact of free offer/beta testing on the profitability of software products, and software testing and release policy. His research has appeared in leading academic journals including Management Science, Information Systems Research, IEEE Transactions on Knowledge and Data Engineering, Journal of Management Information Systems, Decision Support Systems, and International Journal of Research in Marketing, and in conferences such as ICIS, WITS, PACIS, and INFORMS. He serves as an associate editor for Information Technology and Management and is on the program committees for conferences such WITS and CIST.

Selected Publications
1.  Jiang, Z., D. Jain. "A Generalized Norton-Bass Model for Multigeneration Diffusion." Management Science (Forthcoming).
2.  Jiang, Z., S. Sarkar, V. S. Jacob. "Post-Release Testing and Software Release Policy for Enterprise-Level Systems." Information Systems Research (Forthcoming).
3.  Jiang, Z. "A Decision-Theoretic Framework for Numerical Attribute Value Reconciliation." IEEE Transactions on Knowledge and Data Engineering (Forthcoming).
4.  Jiang, Z. "How to Give away Software with Successive Versions." Decision Support Systems, Volume 49, Issue 4, November 2010, Pages 430-441.
5.  Jiang, Z., S. Sarkar. "Speed Matters: The Role of Free Software Offer in Software Diffusion." Journal of Management Information Systems, Vol. 26, no. 3, Winter 2010, pp. 207-240.
6.  Jiang, Z., S. Sarkar, P. De and D. Dey. "A Framework for Reconciling Attribute Values from Multiple Data Sources." Management Science, Vol. 53, No. 12, December 2007, pp. 1946-1963. (E-Companion).
7.  Jiang, Z., F. M. Bass, P. I. Bass. "The Virtual Bass Model and the Left-Hand Data-Truncation Bias in Diffusion of Innovation Studies." International Journal of Research in Marketing, Vol. 23, No. 1, March 2006, pp. 93-106.
8.  Jiang, Z., V. Mookerjee, S. Sarkar. "Lying on the Web: Implications for Expert Systems Redesign." Information Systems Research, Vol. 16, No. 2, June 2005, pp. 131-148.